Refund policy
We want you to love every bite. If something arrives damaged, spoiled, or not what you ordered, we'll make it right.
Our promise
Because we sell food, unopened products returned in their original condition within 30 days of delivery are eligible for a refund or exchange. If an item arrives damaged, melted, spoiled, or incorrect, contact us within 7 days of delivery with a photo and we'll replace it or refund you — no return shipping needed.
Non-returnable items
For health and safety reasons, opened food products cannot be resold and are not eligible for return unless they arrive spoiled or damaged. Gift cards are not refundable.
How refunds work
- Approved refunds are issued to your original payment method within 5–10 business days.
- Shipping charges are refunded only when the return is our mistake (wrong item, damaged, or spoiled on arrival).
- If you choose a refund for an unopened item, you're responsible for return shipping costs unless the return is our error.
Cancellations
Orders can be cancelled for a full refund before they ship. Once an order has shipped, our returns policy above applies.
How to start a return or report an issue
Email us at healthilyeverafter.info@gmail.com with your order number and a short description (photos help for damaged or spoiled items). We'll reply within 2 business days with next steps.
Faire wholesale orders
Wholesale orders placed through our Faire shop follow the same terms above.